Accolade

Elevating Personalized Healthcare

I joined Accolade over 4 years ago, in 2021, initially as a contractor, after 4 months I was offered to join full time.

Story

I led design team or worked individually on:

redesigning the whole Accolade website
building CMS (designed sections and components, as well as UX of the “Page Builder”),
customer’s portal to manage the reports and member benefits,
redesigned softphone and agent dashboard
redesign mobile app integrating virtual care with 2nd medical opinion
led Design System from no system to the Accolade Design System 2.0
led internal initiatives such as complete redesign of the intranet
created multiple videos and prototypes used to present ideas, progress or projects internally
People and Culture branding, intranet, and their visual communication campaigns
created visuals for multiple board presentations
navigated priorities of the design team, started the Atlas projects and was a strong voice for documenting design process across the company
run engineers+design+product planning, standups, and retros

I was working closely with content teams, managers and C suit team helping not only with products around Accolade, but also marketing materials and branding. All of these were supported by endless research, both qualitative as quantitive.

Together with my Prague team we improved and educated others on accessibility, contributing to Accolade’s mission of delivering personalized, value-based healthcare.